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About us
About Us - The North Flame
At The North Flame, we believe that a warm home is the heart of family life. Born in Canada and proudly rooted here, our mission has always been simple: make high-quality home heating accessible, reliable, and backed by people who truly care.
What started as a small passion for wood heating and craftsmanship quickly grew into a company dedicated to offering some of the best stoves and heating systems available on the market. Today, we are proud to be an official authorized retailer of SBI International, the Canadian manufacturer behind renowned brands such as Drolet and Englander.
Because SBI is a leader in wood, pellet, and combustion technology, our customers know they’re getting appliances designed for performance, durability, and real-world Canadian winters. And as an authorized retailer, we don’t just sell these products, we stand behind them with full manufacturer warranties, expertise, and support.
Our Promise to You
Home heating is not just about equipment; it’s about trust. When you choose The North Flame, you benefit from:
1. Expert Knowledge, Honest Guidance
We take the time to understand your home, your needs, and your budget. No upselling, only real advice to help you choose the right heater.
2. Authentic, Certified Products
Every stove and accessory we offer comes directly from SBI distribution in North America. No grey market products, no unknown sellers.
3. Seamless Delivery Across Canada & the USA
Whether you're in a remote northern town or a major US city, we ship efficiently and securely to your door.
4. A Company Built on Canadian Values
Reliability, transparency, and a commitment to doing things the right way, this is how we operate every day.
Heating Homes Across North America
From wood stoves to pellet stoves, wood inserts, outdoor fireplaces, furnaces, camp stoves, and cooking stoves, our catalog reflects everything people love about comfort and warmth. At The North Flame, we’re here to support homeowners, cabin owners, families, and outdoor enthusiasts who want exceptional heating products backed by trusted service.
No matter where you live, from coast to coast in Canada or anywhere in the USA, we’re proud to bring the warmth of The North Flame directly to you.
Why We Exist
Because every home deserves a reliable fire.
Because choosing a heating appliance shouldn’t be complicated.
Because quality should never be out of reach.
At The North Flame, we’re more than a retailer, we’re your partner in creating a warm, safe, and inviting home.